UCLA Extension

Building High Performance Teams: Strategies and Skills For Success

Course No. D3, Period 4

Organizations increasingly rely on high-performance teams to compete in today’s rapidly changing domestic and global markets. This course identifies the strategies and skills to build both traditional (co-located) and distributed (virtual) high-performance teams that will add value to you as a team member, and to your organization. Key success criteria for achieving high performance include developing collaborative team leadership, leveraging individual team member dynamics, managing conflict situations, and creating a climate of trust.

This program is highly interactive and draws on a blend of theory, focused class discussions, questionnaires and practical exercises. It provides insights into high performance teams that made business history and strategies that enable participants to navigate through the challenges of communicating virtually, working with different organizations and across multiple sites. Participants will strengthen their operational effectiveness and working relationships with team members they rarely see “face-to-face”.

hollowich_johannaJohanna Hollowich, MSc

Managing Director, Potencium Limited, London, United Kingdom

Johanna Hollowich established Potencium Limited after 20 years’ experience as a training and development specialist in Europe and the United States. Her expertise is in international communication, cross cultural diversity and distributed/ remote team working. Ms. Hollowich has presented over 500 programs throughout Europe, Asia, and the United States in a wide range of business sectors. She brings a wealth of experience in preparing professionals for the challenges of today’s business environment.

Her current clients include Boeing (U.S.), Chugai (Japan, U.K.), Cushman & Wakefield (Italy, Russia, U.K.), General Motors (Australia, Canada, Mexico, U.S.), Janssen Pharmaceutica (Belgium), MDS Pharma (France), Northrop Grumman (U.S.), Novartis (Switzerland, U.K., U.S.), Novo Nordisk (Denmark, Singapore), Orion Pharma (Finland), UCB (Belgium), The Walt Disney Corporation (France, U.K., U.S.).


Johanna Hollowich presented compelling cases for expanding our approaches to team building that fit a geographically valid workplace.”
– Gary McDermott, Technical Development Manager, Blood Systems, Inc.