UCLA Extension

Managing the Millennials

Course No. A2, Period 1

There is a monumental changing of the guard that is currently taking place in organizations due to demographic metabolism. One of the largest birth cohorts or generations in history (Baby Boomer) is beginning to retire while their predecessor (Builder) is almost completely out of the workforce. Gen X is hitting stride and on the cusp of inheriting the proverbial organizational mantle. The three aforementioned age cohorts have learned to play in the organizational sandbox together. However, a new age cohort (Millennial, a.k.a. Gen Y), equal or greater in size to the Baby is kicking up sand as they enter the scene. They are plug-n-play when it comes to wanting to engage at work but organizations often turn them off as a result of not understanding their behaviors and values.

You will learn skills that will help you manage every generation but they will be exponentially important when working with Millennials. The session is not based on a discussion about Millennials—it is the result of a decade long conversation with Millennials and the people who are successful at working with them.

Learning Outcomes:

  • Understand the dynamics at play in a multi-generational workforce
  • Understand the theoretical framework for thinking about generations
  • 9 competencies critical to managing today’s workforce
  • Identify challenges younger workers face when entering the workforce and how to help them
  • Overcoming personal and organizational bias that inhibits integrating Millennials into the workforce
  • Developing emerging leaders

Chip Espinoza, MA, PhD

Academic Director, Organizational Psychology and Nonprofit Leadership Programs, Concordia University Irvine

Chip Espinoza is a nationally recognized expert on the Millennial generation, a content expert for CNN on the subject of Millennials in the workplace and a consultant for The Boeing Company, Microsoft, Schneider Electric and Special Olympics, among others. He has been featured on Fox News, CBS Radio, Fast CompanyFortune, and Harvard Business Review and he serves as the academic director of the Organizational Psychology and Nonprofit Leadership programs at Concordia University Irvine.

He was recently named a top 15 global thought leader on the future of work by the Economic Times. Chip co-authored Managing the Millennials: Discover the Core Competencies for Managing Today’s Workforce, Millennials@Work: The 7 Skills Every Twenty-Something Needs To Achieve Greatness At Work, and Millennials Who Manage: How To Overcome Workplace Perceptions and Become A Great Leader.