UCLA Extension

Be the Boss: Move from a Technical to a Managerial Position

If you are considering becoming, have recently been assigned, or are already performing as a supervisor, team leader, or manager, this course provides you with the skills and knowledge to become a highly successful organizational leader.

Members of the technical staff who are promoted into leadership roles often feel that learning how to manage others is daunting. Many technically competent people feel that getting things done on their own is easier than accomplishing objectives through other people. But technical people already possess many of the skills needed to become excellent organizational leaders.

This unique, highly participative course makes a smooth transition to management simple and straightforward. It provides the opportunity to assess your leadership capabilities and “build on your strengths” to hone and focus your talents into powerful management skills. Learn how to set and clearly communicate goals for your organization, build strong self-directing teams, nurture collaboration, guide the efforts of individuals and groups to perform at the highest levels, and focus and motivate your employees and others to successfully achieve the organization’s goals. Every session employs case studies, interactive exercises, and powerful instruments to enhance the learning experience and ensure you can immediately take what you learn back to your workplace.

Topics Include:

Leadership and Management

  • What skills are necessary for effective managers?
  • What skills do you already possess?
  • What skills must you develop or enhance?
  • Modern directions of leadership and management
  • Getting feedback on your leadership performance (a 360-degree instrument)

Organizational Management

  • Organize
  • Staff
  • Delegate (unique instrument)
  • Manage corporate politics and parochialism


  • Current team practices
  • Enhance collaboration
  • Virtual teams
  • Diversity


  • Modern motivation theories
  • Influence decisions (SDI)
  • Sources of power

Performance Management

  • Monitoring performance
  • Assess progress (metrics)
  • Give feedback (performance appraisals)
  • Correcting undesirable behavior
  • Personal plan (unique instrument)

Marshall Gibson, PMP has extensive experience leading large and complex projects. He specializes in project management for information technology and computer infrastructure operations.

Mr. Gibson has over 25 years of experience in high tech industries. He has been a manager in various IT companies leading infrastructure, transformation and cloud initiatives.  Currently a program manager for Providence, a health care delivery organization, where he applies strategic project portfolio processes and streamlines IT service delivery and forecasting. He manages the suite of chartered programs and initiatives for Providence including asset and incident management, cloud migrations, device and network infrastructure, and business applications.  He has also worked at 3Com, Hyundai, Tandem, University of Georgia, and The Walt Disney Company. He has managed many large projects including company acquisitions, corporate legacy system migrations, Oracle and SAP/ERP upgrades.

Mr. Gibson received his project management certificate from the University of California, Berkeley. He holds additional certifications in ITIL, Lean Six Sigma, and as a PMP® (Project Management Professional). His bachelor’s degree in computer science is from the University of Georgia.